YOUR ACCESS TO AND USE OF OUR SERVICES IS SUBJECT TO THE FOLLOWING TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE SERVICES.
1. Parties
These Terms of Use ("Terms") constitute a binding agreement between Shipink Teknoloji AŞ ("Shipink," "we," "Company") and the individual or legal entity using the Shipink websites, applications and services ("Services") ("User," "you").
Company Information:
Name: Shipink Teknoloji AŞ
Email: info@shipink.io
Web: shipink.io
2. Definitions
Platform: The website and mobile applications accessible at the shipink.io domain.
Services: All shipping comparison, label creation, shipment tracking, automation and integration services offered through the Platform.
User: Any individual or legal entity that uses the Services, whether registered or unregistered.
Carrier: Third-party logistics companies that provide shipping services through Shipink.
Content: All text, graphics, data, photographs, software and other materials on the Platform.
User Submissions: Data uploaded, shared or provided by the User through the Platform.
3. Subject and Scope
These Terms govern your rights and obligations regarding access to and use of the Services. By using the Services in any way, you agree to all of these Terms. These Terms apply together with our Privacy Policy and Cookie Policy.
These Terms have been prepared in accordance with Turkish Code of Obligations No. 6098, Turkish Commercial Code No. 6102, the Law on Regulation of Electronic Commerce No. 6563, and the Consumer Protection Law No. 6502 along with applicable regulations.
4. Description of Services
Shipink is a software platform that allows you to find, compare, select and purchase domestic and international shipping services. You may use the Platform to purchase shipping services from a Carrier, and Shipink will provide the appropriate shipping label.
Shipink serves as a technology intermediary between you and your selected Carrier. Shipink does not transport or deliver shipments and is not a party to any contract you form with a Carrier.
5. Membership and Account Security
You may need to create an account to use the Services. You agree to provide accurate, complete and up-to-date information during registration. You may not transfer your account to another person. You are responsible for maintaining the security of your account and password. You are responsible for all activities carried out through your account.
You represent that you are of legal age (18) to form a binding contract. If you are accepting these Terms on behalf of a legal entity, you represent and warrant that you are authorized to do so.
6. Rights and Obligations of the Parties
User Obligations:
(a) Use the Services only for lawful purposes and in compliance with applicable legislation.
(b) Ensure all information provided through the Platform is accurate and complete.
(c) Keep account credentials confidential and prevent unauthorized access.
(d) Not infringe intellectual property rights, Carrier rules or third-party rights.
(e) Not engage in activities that jeopardize, damage or interfere with the proper functioning of the Platform.
(f) Not attempt to reverse engineer the source code of the Platform or copy any significant portion of the Content.
Shipink's Obligations:
(a) Provide the Services with reasonable care and skill.
(b) Take necessary technical and administrative measures for Platform security.
(c) Process personal data in compliance with KVKK (Turkish Data Protection Law) and applicable regulations.
Violation of the above obligations may result in suspension of Services or account closure.
7. Payment Terms
You agree to pay all fees associated with the Services. Current pricing is available here and may be updated from time to time. Price changes will be communicated at least 7 (seven) days in advance.
For subscription-based services, your payment method will be automatically charged at the beginning of each period. By authorizing recurring payments, you authorize Shipink and its authorized payment processors to store your payment instrument and process such payments.
You must provide current and accurate billing information for your account. Changes can be made at app.shipink.io. Overdue invoices will be subject to statutory interest rates.
You may request a refund for unused postage; however, refunds are subject to the applicable Carrier's policies. Refund requests must be filed within 30 days of order creation. Shipink is not responsible for customs charges, import taxes or duties arising from shipment carriage and delivery.
8. Intellectual Property Rights
All Content on the Platform is protected under Turkish Intellectual Property Law No. 5846 and applicable legislation. Unauthorized use, copying, reproduction or distribution of Shipink's software, designs, text, graphics and other materials is prohibited.
Your rights to your User Submissions remain with you. However, you grant Shipink a royalty-free, worldwide license to process, translate and reproduce such User Submissions for the purpose of providing the Services.
9. Carriers and Third Parties
The Services may contain links to Carriers and third-party services not controlled by Shipink. Your interaction with any Carrier is at your own risk. Shipink assumes no responsibility for the actions, omissions, errors or warranties of any Carrier.
You agree to abide by the terms and conditions of any Carrier you choose to do business with.
10. Privacy and Personal Data
For detailed information about the processing of your personal data, please review our Privacy Policy. Your data is processed in compliance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") and applicable regulations.
Our Services are not intended for persons under the age of 18. We do not knowingly collect personal information from persons under 18.
11. Service Changes
Shipink reserves the right to continuously improve the Services. We may suspend any part of the Services, add new features or impose limitations on existing features. Reasonable advance notice will be provided for material changes.
12. Amendments to Terms
Shipink reserves the right to modify these Terms. Changes will be communicated at least 7 (seven) days in advance via the website, email or other appropriate means. If you do not accept the changes, you may discontinue using the Services. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
13. Termination
You may close your account at any time by contacting us at info@shipink.io. Shipink may also suspend or terminate your account for any reason, including breach of these Terms.
Account closure may result in deletion of data associated with your account. Reasonable notice will be provided before closure so you may retrieve important data. All outstanding invoices remain valid after account closure.
14. Limitation of Liability and Warranty Disclaimer
Warranty Disclaimer: The Services and Content are provided "as is." Shipink makes no express or implied warranties that the Services will be uninterrupted or error-free. Shipink cannot be held liable for the performance of Carriers or delivery processes.
Limitation of Liability: To the extent permitted by applicable Turkish law, Shipink's total liability shall not exceed the total amount paid by the User to Shipink in the 12 (twelve) month period preceding the relevant claim. Shipink shall not be liable for indirect, special, incidental or consequential damages (including loss of profits, loss of goodwill or data loss).
Indemnification: You agree to indemnify and hold Shipink, its affiliates and employees harmless from all third-party claims arising from (a) your use of the Services, (b) your violation of these Terms, and (c) your violation of Carrier rules.
15. Force Majeure
Events beyond the control of the parties, including but not limited to natural disasters, war, terrorism, epidemics, strikes, government decisions, internet infrastructure failures and power outages, shall be considered force majeure. During force majeure, the parties' obligations under these Terms shall be suspended and neither party shall be held liable for failure to fulfill their obligations during such period.
16. Data Retention
In accordance with Turkish Commercial Code No. 6102, commercial books, documents and records are retained for 10 (ten) years. Documents subject to tax legislation are kept for the periods specified in relevant laws. Under the KVKK, personal data is retained for the duration required by the processing purpose and is deleted, destroyed or anonymized upon expiry.
17. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Turkey. Istanbul Courts and Enforcement Offices have jurisdiction over all disputes arising from or relating to these Terms. For disputes qualifying as consumer transactions under Consumer Protection Law No. 6502, Consumer Arbitration Boards and Consumer Courts shall have jurisdiction.
18. Miscellaneous
Assignment: You may not assign these Terms or your account without Shipink's prior written consent.
Severability: If any provision of these Terms is found to be invalid, the remaining provisions shall remain in effect.
Entirety: These Terms constitute the entire agreement between the parties and supersede all prior written and oral agreements.
Reference Right: During the term of the agreement, Shipink may use your company logo and profile as a customer reference.
You are responsible for all taxes, duties and other legal obligations related to your activities in connection with the Services.
19. Contact
For questions about these Terms: info@shipink.io
'Shipink' is a registered trademark of Shipink Teknoloji AŞ.